Returns & Exchanges

At Dubby Energy, we want you to be fully fueled and satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened products to ensure you get the best experience possible.

1

Check Eligibility

Ensure your item is unopened, in its original packaging, and purchased within the last 30 days to qualify for a full refund.

2

Contact Support

Email our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

3

Pack and Ship

Securely package the items and include your RMA number inside the box before shipping it back to our designated fulfillment center.

4

Receive Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing